lumar training logo web

facebook-up  twitter-down  google-up  linkedin-up

Delivering Excellence

Your Success Is Our Business

This is What Our Learners Are Saying......

Customer Service

We provide practical bespoke customer service training for frontline staff.

We work closely with participants in a fun, thought provoking and interactive way to develop their knowledge and skills on how to deliver consistent and superior customer service. We make delegates aware of the do's, don'ts, top tips and best practice which ensures long-term customer satisfaction and confidence.

We also offer the following qualifications.

These qualifications are ideal for those people whose customer service role, calls for well-developed behavioural competence. They are particularly suitable for people who have the scope to bring about permanent improvements in service delivery, which benefit their organisation and its customers. There is no requirement to be in a role which carries direct responsibility for people.

LEVEL 1 NVQ CERTIFICATE IN CUSTOMER SERVICE

LEVEL 2 NVQ CERTIFICATE IN CUSTOMER SERVICE

LEVEL 3 NVQ DIPLOMA IN CUSTOMER SERVICE

LEVEL 4 NVQ DIPLOMA IN CUSTOMER SERVICE

If you would like more information on the bespoke training we offer or would like to request a quote please use the contact details below or use the enquiry form online.

 telephone  0151 728 3265

email  This email address is being protected from spambots. You need JavaScript enabled to view it.

For More Information Call Us On

0151 728 3265